General Manager
General Manager Rudy Carter Joined the Hendrick Automotive team in 2007.
Customer Reviews:
"Everyone from the minute I walked in the door, Zach and Rudy, thanks for a great truck!”
General Sales Manager
General Sales Manager - Joined the team in 2000.
Customer Reviews:
“This dealership was willing to work with me when other dealerships wouldn’t give me what I was looking for”
“Tony, the sales manager was awesome.”
Service Manager
Joined the team in 2015
Customer Reviews:
"The store is amazing. They always take great care of me and my children (cars). I am always greeted with a smile and made to feel like family. Would not take my children anywhere else to be serviced."
Great service!
“Mr. Oglesby is a great support”
Chevrolet Sales Manager
Curtis has been with Rick Hendrick Chevrolet forever!!
Customer Reviews:
“Curtis and Bob did everything possible to make the deal work. This is my 4th truck from them and I will not be shopping anywhere but Rick Hendrick Chevrolet.”
New Car Director
Joined the team in 2017.
Customer Reviews:
“We had an excellent experience based on working with Tony Holmes and Jason. TJ Grantier was also very knowledgeable in explaining the features of the new car.”
Client Advisor
Joined the team in 2017.
Customer Reviews:
"Great experience"
"David Alan Kelly went out of his way to make sure I had a great car buying experience."
Client Advisor
Joined the team in 2013
Customer Reviews:
"I was completely satisfied"
“Top notch experience. I went other dealerships in area and Hendrick Chevrolet was most knowledgeable and had best selection.”
“The dealer went off site to get the color I wanted.”
“Bob Adkison made the whole process as painless as possible.”
"Bob Adkison was great to work with. Everyone that I interacted with was so nice. Thank you for making it a pleasant experience! "
"I was in need of a vehicle. Bob gave me an honest tour of what was available and guided me to a make and model that met my current needs"
“This was the best car buying experience I’ve ever had! Thank you to all of the staff that helped me find the right fit. They were very courteous, patient & professional. I will tell all my friends & family! Thank you Rick Hendrick Chevrolet!”
Client Advisor
Joined the team in 2018.
Customer Reviews:
“My salesman Cameron was AWESOME! He listened to what I was looking for and my budget - and he delivered. No fast talking just straight, honest and knowledgeable.”
"Working with cam was a pleasure especially after going to multiple dealerships the last month and being frustrated with the process . It was a pleasure to deal with cam on the sales team as well as management and finance.”
"My family and I had a 2015 Camaro that ended up being a total loss after a flood. We went to Rick Hendrick to see what they had to offer to replace the Camaro. We wanted more of a family vehicle instead of a sports car. Maybe a Equinox or Traverse. We were given an offer but decided to wait. We were so pleased with the service we received from Cam and Jason we decided to come back and sign. We ended up purchasing a Chevrolet Trax. Its a great vehicle. Very comfortable, good gas mileage and extra roomy. After signing and coming back from a road trip, Jason and Shane were able to get us lower payments. We are extremely satisfied with the customer service we received. The guys there are awesome! I absolutely recommend Rick Hendrick Chevrolet. Make sure you ask for Cam!!
Client Advisor
Joined the team in 2018.
Customer Reviews:
“The entire buying experience was exceptional. I appreciate Don and Curtis’ patience during my decision making process and all of the help they gave me. It was truly a great experience.”
"Wonderful experience... Don and Curtis were great to work with. "
Client Advisor
Joined the team in 2017
Customer Reviews:
“This dealership was willing to work with me when other dealerships wouldn’t give me what I was looking for”
“The whole staff at the dealership was very friendly and helpful. They made the viewing and choosing of a vehicle for my family stress free and comfortable. Please feel proud of the employees that you have at the dealership in Charleston. They are an well organized and friendly group of individuals.”
“Great experience”
“I was very satisfied and please with my salesman Deepak he went above and beyond his way of duties. I have never seen a salesman work so hard to please a customer. he was very patient attentive and very informative. Your entire staff has been helpful through every step of the way.”
“My salesman Deepak was awesome”
“Loved the experience, I am completely satisfied and Deepak helped with any concern I had and walked me through each step.”
Client Advisor
Joined the team in 2018
Customer Reviews:
"My experience was great! The salesman Don Demuth was excellent. "
"Wonderful experience. Don put no pressure on me, and Don and Curtis were great to work with. "
“First class facility and staff – second auto purchased in two years, will continue to return and do business with this dealership”
“People that know what they are doing, and are glad that you came, and treat you like people are supposed to be treated”
“Not my first car purchase at this dealer. Still very satisfied.”
veryone was helpful and friendly and professional it felt like home.”
Client Advisor
Joined the team in 1988
Customer Reviews:
“The overall experience was awesome . Les was so professional, it was a pleasure from start to finish”
“The experience was just right and smooth. The ease of coming into the dealership and immediately treated like family was fantastic, feeling valued.”
“This is not my first time buying a truck at this dealership. I was very happy then so I came back. When I am ready to trade again I will be back. There was no pressure. I felt like they were honest with me. I told them what I was looking for. No problems.”
“Les is always wonderful to deal with. I have purchase a few vehicles from him and will definitely come back.”
Client Advisor
Joined the team in 2017
Customer Reviews:
“Everyone was very accommodating”
“Zach Garber and Nouzar Moniriarani were absolutely the best. I had been in 6 months prior, and they were patient with me taking my time. They both helped with everything my family and I needed. These guys are assets for the Hendrick brand.”
“Car was cleaned and delivered quickly. Wish I lived in the area. Great dealership.”
“Things went well.”
Client Advisor
Joined Rick Hendrick Chevrolet in 2014
Customer Reviews:
“The entire staff was great. From the GM all the way down to the sales person. They all went out of their way to find the vehicle I wanted and make this a pleasurable experience. This is our second vehicle from Rick Hendricks and we will always do business here.”
"Knew what i wanted."
“The young lady, Paige Brown, was very knowledgeable about the Traverse. She answered all questions that my husband and I would ask. We were very impressed with Paige and will recommend her to any of our friends looking for a car. Thank you Paige. She has followed up with a phone call.”
“Sales persons (Mike and Paige) were very helpful. I have felt with Paige in a previous purchase, and she is one of the reasons always like coming to Rick Hendrick Chevrolet.”
Client Advisor
Joined the team in 2016
Customer Reviews:
"The salesman, Robert, that leased me the truck was the absolute reason I went through rick Hendrix Chevrolet. Within 30 seconds of getting out of my vehicle he was introducing himself. Within 2 minutes I was looking at 3 trucks that I wanted to buy. Within an hour I had picked a truck out and was working on the paperwork. Robert was amazing and it needs to be noted as so."
"I worked with Robert (salesman) and Tony (Sales Manager). They were both incredible. This was the greatest car buying experience I have ever been a part of. Robert and Tony know how to make a customer feel respected, cared for, and at ease. They are honest and do not play any sort of “games” with the buyer. They should train every other Hendrick salesperson how to treat a customer. Give Robert a promotion. "
Client Advisor
Joined the team in 2018.
Customer Reviews:
“The willingness of the staff to meet my needs.”
“Very nice staff, clean and pleasant facility as well as having the vehicle I wanted on site.”
"Easy, Fast"
“They told me everything I needed to know during that time.”
“The entire process was easy and contact with sales through finance was a pleasant experience.”
Client Advisor
Joined the team in 2018
Customer Reviews:
“We had a great experience”
Customer Reviews:
“Courteous and efficient process. Met my demands.”
Service Advisor
Joined the team in 1994
Customer Reviews:
"Pat Ethridge always gives great service"
"Pat Ethridge is always very friendly and helpful for me!"
"Professional"
"Having my Equinox serviced is always a good experience. The service personnel are always courteous, well informed and pleasant. "
“Quality workmanship professionalism of the people. Extremely happy with Patrick Ethridge, representative of Chevrolet. Larry Powell”
Service Advisor
Joined the team in 2015.
Customer Reviews:
"Sid was Awesome!"
"Took my vehicle in without an appointment and they saw me right away, the representative asked me a lot of questions about my problem with the vehicle and then he test drove it just to feel exactly what I was talking about. The process was quick and they even gave me a loner vehicle while mine was being repaired. "
"Great!"
"Very friendly and helpful ,they performed a great service and I appreciated all that they did for me."
"Quick and easy"
Service Advisor
Customer Reviews:
"Wayne, my service rep, continues to be EXCELLENT. He has gone above and beyond to help diagnose and fix my Volt... He’s a gem,
"Mr. Wayne Goss is a very helpful Service Consultant. He always takes care of me and my car. I have had some very serious issues with my car lately and he goes above and beyond to help solve these issues. You could not ask for a more caring individual than Mr. Goss. Thank you so much for helping me."
"Glorious experience with you guys. And Wayne is a God send. He will make a way out of no way for anyone."
“As usual we were completely satisfied . Mr. Goss offered a booklet to help distract my grandson as we were waiting for the truck. He was cordial and personable.”
"Wayne is amazing!"
"“Wayne Goss is AWESOME! Very efficient, courteous, and helpful!”"
Service Advisor
Customer Reviews:
"I wanted to take the opportunity to recognize one of your employees. Jessica McCall in your service department is by far one of the best service specialist that I’ve ever worked with to get my car fixed. I had an air conditioning problem on my Chevy Equinox that became complex to fix, and she was extremely professional and courteous throughout the entire process. I’m a Certified Public Accountant, and I’ve worked with many people over the years, and I know a good employee when I see one. You should be very proud to have her as part of your staff because she represents your dealership in an exceptional way. Thank you for having people like her because it is rare these days to get that kind of service. Finally, thank you for your time and attention to read a very positive comment about one of your outstanding employees. Take care and God Bless!"
"Jess did a great job of taking care of me. Very refreshing to see that Rick Hendrick has expanded on their customer service and are always very helpful."
"Jesse McCall goes above and beyond to help. They make you feel wanted and appreciated."
Service Advisor
Customer Reviews:
"5 Stars Out of 5”
"...they always do a good job.”
"They greeted me quickly and friendly and completed the work in faster than expected time"
"Good customer service."
"Very good"
Everyone was very courteous.
