I was a little concern that the discussed work on the vehicle may be more involved than discussed on the phone when setting the appointment. Patrick spoke to Service Tech (David) via telephone while I was at the counter to confirm the requested work could be completed. Patrick showed me to the waiting area and offer water or coffee. Waiting area was clean and comfortable. I was informed the wait time could be over the discussed hour and half. After Approximately 70 minute, Patrick informed me the truck was ready and the code had been reset. I was very pleased with customer service I received and would return to this service center. I had completed the install of the dpf heater which save me considerable $ and grateful to your staff for resolving the manufacturer’s coding.
I drove in when my engine overheated right in front of the dealership; water pump went out, and they kept car overnight, had it ready by next day. Would have been nice to have a courtesy loaner car, but was able to call a friend to come get me and bring me back next day.
Everyone that my wife and I made contact with were very friendly, helpful and professional. I will definitely recommend Rick Hendrick Chevrolet to friends and family. I would also like to extend a heartfelt thank you to Brittany and Don for assisting us in finding a vehicle that meet our needs. Thanks, Reggie and Kathe
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review and will pass your awesome comments on to Brittany & Don! Congratulations on your new Silverado! Best wishes!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Rick Hendrick Chevrolet and we hope to see you again soon! We're glad to hear Wayne delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, thank you for your kind review; we are happy to pass along your comments to Wayne & the team here at Rick Hendrick Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet!
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet. Best wishes for many happy & safe miles in your new Silverado. Thank you again for choosing Rick Hendrick Chevrolet and we hope to see you again.
Hi, your wonderful feedback and rating mean a lot to us. Wayne & the team strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have any questions, please reach out!